| Founded | 2015 |
|---|---|
| Closed | 2023 |
| Country | USA |
| Sector | Saas |
| Total raised | $173M |
| Collapse type | Fire Sale |
| Founder | Brad Birnbaum, Jeremy Suriel |
Kustomer
"The CRM startup that Meta paid $1B+ to acquire in 2022 and sold 18 months later for a reported $130M — a 90% value destruction inside one of the world's largest tech companies"
Distressed acquisition below last-round valuation
Key Events Timeline
Kustomer was a New York-based customer service CRM platform founded by Brad Birnbaum and Jeremy Suriel.
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